I'm Mac, and so am I..

Genius Bar, Applecare, and buying a Mac- follow up

I dropped the computer off on Sunday morning, heard back from the tech that worked on it on Tuesday afternoon- pretty good service, don't you think?  Bad news/good news-  I'm getting a brand new computer!  Bad news?  It'll take up to two weeks.  Ouch.  I'll let you know how it turns out.

iPods, iPhones, & iTunes 9

Apple made some product announcements yesterday- iPod Nano with camera, anyone?  But no tablet Mac : (  bummer!

I'll send you to a better source than me for coverage:

http://www.macrumors.com/2009/09/09/apple-updates-entire-ipod-family-bringing-capacity-and-performance-bumps-to-ipod-touch-and-video-camera-to-ipod-nano/

http://www.macrumors.com/2009/09/09/apple-releases-iphone-os-3-1-for-iphone-and-ipod-touch/

I can think of some uses for the Nano with camera in my classroom.  How would you use it?

Genius Bar, Applecare, and buying a Mac

It finally happened to me.  After a flawless Apple IIc, IIgs, Mac SE30, PowerMac 7500, and PowerMac G5, my new Mac Pro didn't work as expected.  On start up, or at other random times, the fans prepared it for lift off (think of sitting on the runway and the pilot is gunning the engines just before he releases the brakes for takeoff).  I called Apple and they wanted me to bring it in.  I took it to Lennox over the weekend and met with a Genius, who took it through the same steps Applecare had over the phone, but also booting it off a known good drive.  No joy- still lifting off.  It's in their hands now and I feel sure it'll be well taken care of, but there is one thing I'm wondering...

The computer is only 3 weeks old- why not take it in and hand me a new one?  The only reason that I can think of is that I ordered it with extra memory, making it a build to order computer.  Hmmm- perhaps it's better to order stock from Apple & add memory yourself?  It would have been cheaper!

I'll let you know how my experience goes from here- but so far, it's exactly what I would ask for.