Having problems? Connectivity issue? Beach ball spinning all day? Word crashing?
After you've done whatever troubleshooting you feel comfortable with, place a work order! It's really simple; you can call 770 426 3330, or go to: http://support.cobb.k12.ga.us/ Go to the box in the right column that looks like this:
Your user name is your badge id with the letters CAPITALIZED. No password. Click Remedy Requester, then New Request.
You'll be given a work order number. Make a note of it. Once the work order has been completed, you'll get a confirmation email. If the problem persists, call in and reference the work order number. If necessary, ask that the problem be escalated.
Our Technicians are very friendly and hard working, but stopping them in the hall really doesn't help them to help you. It's important that we follow proper procedures to get the help and support we need.